Luckiest Casino Cookies Policy

At Luckiest, we believe transparency is fundamental to a trustworthy gaming experience. This Cookies Policy explains how we use cookies and similar tracking technologies on our website at luckiest.com, why we use them, and what choices you have regarding their use. By continuing to use our platform — whether you're exploring games after your Luckiest casino login or visiting us for the first time — you acknowledge that we may place cookies on your device in accordance with this policy.

What Are Cookies?

Cookies are small text files that are stored on your device — computer, smartphone or tablet — when you visit a website. We use cookies and similar technologies such as web beacons, pixel tags, and local storage objects to help our platform function correctly, remember your preferences, and understand how visitors interact with our services. At Luckiest Casino, we rely on these technologies to deliver a smooth, personalised and secure experience every time you visit.

Types of Cookies We Use

We place cookies into several categories based on their purpose. Below is a breakdown of the types of cookies you may encounter when using our Luckiest online casino platform:

Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off in our systems. We use them to:

• Enable secure Luckiest login sessions and maintain authentication
• Process your transactions and deposit requests safely
• Remember items in your session and keep your account active
• Apply geo-blocking and access restrictions where required by our compliance obligations
• Prevent fraudulent activity and protect the integrity of your account

Without these cookies, core features of our website — including account access, payments and game loading — would not operate correctly. These cookies cannot be disabled while using our services.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. Here at Luckiest Casino, we collect anonymous data such as page load times, error messages and the most frequently visited sections of the site. This helps us identify areas for improvement and deliver a better experience. The data we collect through these cookies is aggregated and does not identify you personally. We may use third-party analytics providers to assist us with this process.

Functionality Cookies

Functionality cookies allow us to remember choices you make and provide enhanced, personalised features. At Luckiest, we use these cookies to:

• Remember your preferred language — including English, Spanish, German, French or Portuguese
• Store your currency and display preferences between sessions
• Recall recently played games and your lobby filter settings
• Personalise content based on your activity on our platform

Disabling these cookies may affect your experience and result in certain preferences not being saved between visits.

Targeting and Marketing Cookies

We and our trusted advertising partners may use targeting cookies to deliver relevant promotions and content based on your interests. Our Luckiest Casino marketing partners use these technologies to:

• Track which pages you visit and measure the effectiveness of our campaigns
• Limit how often you see a particular advertisement
• Build a profile of your interests and display relevant offers
• Attribute traffic accurately when partners refer players to our platform

We do not sell your personal data to third parties. However, our advertising partners may set their own cookies subject to their own privacy and cookie policies.

Session Cookies vs. Persistent Cookies

Some of the cookies we use are session cookies, which are deleted automatically when you close your browser. Others are persistent cookies, which remain on your device for a set period or until you delete them manually. At Luckiest, we use both types depending on the function the cookie serves.

Third-Party Cookies

When you use our platform, third parties — including game providers such as Evolution, Pragmatic Play, Hacksaw Gaming, Nolimit City and Play'n GO — may also set cookies through embedded content or game iframes. We at Luckiest Casino do not control these third-party cookies, and we recommend consulting the privacy and cookie policies of those providers directly for full details of their data practices.

In addition, payment processing partners and analytics tools integrated into our platform may place their own cookies. These help us verify transactions and measure performance without compromising your security. Any financial data processed through these integrations is handled in accordance with applicable security standards.

How We Use Cookie Data

The information we collect through cookies may be used for the following purposes:

• To authenticate your identity and maintain secure sessions after your Luckiest login
• To personalise your gaming experience and remember your preferences
• To monitor and analyse platform performance and usage patterns
• To detect and prevent fraud, unauthorised access or suspicious activity
• To comply with our legal obligations, including anti-money laundering requirements
• To deliver targeted promotional content and measure campaign performance
• To support our loyalty programme and ensure correct point and reward attribution

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. Most modern browsers allow you to manage cookie settings through the browser's privacy or settings menu. You may typically choose to block all cookies, accept only certain types, or delete existing cookies at any time. Please note that blocking strictly necessary cookies will prevent you from accessing key features of our platform, including account login and game functionality.

At Luckiest, we may also provide a cookie preference centre on our website, allowing you to opt in or out of non-essential cookie categories. Where this tool is available, your choices will be recorded and applied to future visits. Please be aware that your preferences may reset if you clear your browser data or use a different device.

Browser-Level Controls

Most browsers provide built-in tools to manage cookies. You can adjust your settings in:

• Google Chrome — Settings → Privacy and Security → Cookies
• Mozilla Firefox — Options → Privacy and Security
• Safari — Preferences → Privacy
• Microsoft Edge — Settings → Cookies and Site Permissions

Cookies and Responsible Gambling

Our Luckiest Casino platform uses cookies to support responsible gambling features. We use session data and behavioural signals to identify patterns that may indicate problem gambling behaviour, and to apply limits, cooling-off periods or self-exclusion tools where triggered. Cookies also allow us to display responsible gambling resources — including links to GambleAware, GamCare and responsiblegambling.org — at appropriate points during your session.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation or our internal practices. At Luckiest, we will post any revised version on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our platform following any changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about how we use cookies or about your privacy rights, we are here to help. You can reach our support team at any time through the following channels:

• Email: support@luckiest.com
• Live Chat: Available 24/7 directly on our website
• Contact Form: Available in the Help section of our platform

We are operated by Kilbride Limitada, company registration number 3-102-950215, registered at North American Cultural Center, Barrio Dent, San Jose, Costa Rica. All data-related enquiries will be handled in accordance with our Privacy Policy and applicable law.